Privacy Policy

Welcome to The Dirty Hamper (“The Dirty Hamper”). This is our Privacy Policy ("Privacy Policy"), which we have created to inform you of the types of information that we collect from you. We have also created this Privacy Policy to inform you of how we use that information because we believe in transparency and value your privacy.

We may change or discontinue this Privacy Policy at any time, and we reserve the right to do so. If we change this Privacy Policy, we will also change the Effective Date, which is located at the top of this page. If you continue to use the App after we change the Effective Date, you agree to our change to the Privacy Policy.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the The Dirty Hamper website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

What do you collect from me?

We may collect the following personal information from you:

• Any information that you voluntarily submit to the App;
• Your user name, name, email address, phone number, state, city, country, or zip code; and
• Your payment information, which is used to complete a transaction.

We may also collect the following personally identifiable information from you:

• Your IP address;
• Your geolocation;
• Your use of the App;
• Information stored in cookies, pixel tags, or web beacons; and
• Any other additional analytics data that you voluntarily submit to the App.

How do you use this information?

We use this personal and personally identifiable information to:

• Provide you with the App and its services;
• To communicate with you;
• To troubleshoot problems with the App;
• To complete a transaction that you have initiated;
• To update you on changes to the App; and
• To update you on our services or the services of third parties.

How do you store this information?

THE DIRTY HAMPER stores and processes your personal and personally identifiable information on computers located within the United States. By using the App, you agree to the collection and processing of your personal and personally identifiable information in the United States and hereby expressly waive any rights that you may have under the EU Data Protection Directive.

We use commercially standard technology to help protect against the unauthorized disclosure of your personal and personally identifiable information, including encryption. Though we do our best to protect your personal and personally identifiable information, you provide all such information at your own risk.

Do you share my information with third parties?

THE DIRTY HAMPER will only share your personal or personally identifiable information with third parties in the following situations:

• Where THE DIRTY HAMPER or one of its Licensees has obtained your consent;
• Where it is necessary to provide you with services initiated at your request;
• Where it is necessary to share such information with THE DIRTY HAMPER'S parents, subsidiaries, successors, Licensees, and assigns;
• Where THE DIRTY HAMPER has been purchased by or has purchased a third party;
• Where it is needed to respond to information requests by government authorities;
• Where it is demanded by a court order or subpoena;
• Where it is needed to protect the employees, independent contractors, users, members, officers, directors, or shareholders of THE DIRTY HAMPER; and
• Where it is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty.

Any personal or personally identifiable information that you include within your App profile or elsewhere on the App or related websites may also be displayed to third parties. You are advised to review that information before you submit it to the App.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

What third party services does this website use?

THE DIRTY HAMPER'S website relies on the following third party service providers, each of which may receive certain information about your visit. Each provider handles that information under its own privacy policy:

• Google Maps. Our Contact page includes an embedded map showing our location. When that map loads, Google may receive your IP address and may set cookies on your device. The map loads only if you scroll down to it.
• Vercel. Our website is hosted by Vercel, which also provides us with aggregate visitor statistics. These statistics do not use cookies, are not tied to your IP address, and do not identify you individually or track you across other websites. The information recorded is limited to items such as the page visited, the referring website, an approximate geographic region, and your browser and device type.
• Resend. Information you submit through our contact form, such as your name, phone number, email address, ZIP code, and message, is transmitted through Resend in order to deliver it to us by email.
• Curbside Laundries. Our "Schedule a Pickup" buttons take you to a separate booking platform operated by Curbside Laundries. Any information you provide on that platform, including account and order details, is governed by that platform's privacy policy rather than this one.

What can I do to stop the collection of my personal or personally identifiable information?

You can cease THE DIRTY HAMPER'S collection of your personal and personally identifiable information by taking the following steps:

• By adjusting your web browser settings to block or limit cookies, pixel tags, and web beacons; or
• By deleting your Account in accordance with the Terms of Use Agreement.

What are my duties when using the App?

You have the duty to:

• Inform THE DIRTY HAMPER or its Licensees of any changes to your personal or personally identifiable information; and
• Protect the security of your username, password, and personal or personally identifiable information.

How to remove Facebook or Google social sign in accounts.

• Log into your account
• Tap Manage Social Media Logins
• Select the Social Medial Login that you wish to delete.

How to Request Facebook Data Deletion.

In order to have your data deleted, please email accounts@purplecowsocial.com.

How to Request Google Data Deletion.

How to Request All Data Deletion.

Your California Privacy Rights

California residents have the right to receive information that identifies any third-party companies or individuals that THE DIRTY HAMPER has shared your personal or personally identifiable information with in the previous calendar year, as well as a description of the categories of personal or personally identifiable information disclosed to that third party. You may obtain this information once a year and free of charge by contacting THE DIRTY HAMPER at accounts@purplecowsocial.com.

How can I contact you if I have questions?

All questions and concerns regarding this Privacy Policy may be directed to THE DIRTY HAMPER by emailing accounts@purplecowsocial.com.